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Using Customer Relationship Management to Develop Relationships and Revenue

Suzanne R. Dewey

 

Description

If your goal is to develop sustaining relationships with your patients or to seek out new patients, using a Customer Relationship Management (CRM) program can help your sales efforts be more efficient and effective.  The session explains the benefits of using a CRM program, provides an overview of different programs available and outlines the steps required for implementing such a program.